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Privacy Policy for Venom Soccer Performance

Effective Date: 08/01/24

Venom Soccer Performance ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information through our website (venomsoccerperformance.com) and mobile app (“App”).

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number

  • Date of birth, player profile information

  • Login credentials (encrypted)

  • Payment and billing details

b. Usage Information

  • Session bookings and activity history

  • In-app preferences and interactions

  • Device information (IP address, device type, OS)

c. Analytics Data

  • We use tools like Google Analytics and Firebase to track user behavior, session duration, location data (city-level), and crash reports.

d. Third-Party Integrations

  • Video analysis tools, secure payment gateways, and other performance-enhancing services may collect information per their own policies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services

  • Process bookings and payments

  • Track player development and deliver personalized training

  • Send updates, newsletters, and promotional content (you can opt out at any time)

  • Comply with legal obligations and prevent misuse or fraud

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers (e.g., payment processors, analytics services, video hosting)

  • Coaches and staff for training and performance tracking

  • Legal authorities, if required to comply with the law or protect our users

4. Data Security

We take data protection seriously. Your information is encrypted in transit and at rest. Payment data is handled securely through PCI-compliant third-party providers.

5. Your Choices & Rights

  • Access & Correction: You may view and update your profile at any time.

  • Account Deletion: You may request to delete your account by contacting us.

  • Opt-Out: You can opt out of marketing emails via the unsubscribe link.

6. Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal data from children under 13 without parental consent.

7. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes via email or in-app notification.

8. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

📧 Email: info@venomsoccerperformance.com
🌐 Website: https://www.venomsoccerperformance.com

Terms and Conditions

Effective Date: 08/01/24

Welcome to Venom Soccer Performance! These Terms and Conditions ("Terms") govern your use of our website (www.venomsoccerperformance.com) and our mobile application (“App”). By accessing or using our services, you agree to be bound by these Terms.

1. Use of Services

Venom Soccer Performance provides soccer training services, session booking, event registration, performance tracking, and related features. You agree to use these services only for lawful purposes and in accordance with these Terms.

2. Account Registration

To access certain features, users must create an account. You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts for violations of these Terms.

3. Payments & Billing

  • Payments for training sessions, camps, and events must be made in full at the time of booking.

  • All transactions are processed securely through third-party payment gateways.

  • No refunds are issued for missed sessions without prior notice or as per our cancellation policy.

4. Cancellation & Refund Policy

Cancellations must be made at least 24 hours in advance to be eligible for rescheduling or refund . No shows or late cancellations may result in a forfeited session.

5. Code of Conduct

Users agree not to:

  • Misuse or disrupt the services

  • Harass, abuse, or harm others including staff or other players

  • Upload or transmit any harmful content or software

Violation may result in immediate suspension or permanent ban.

6. Intellectual Property

All content, branding, logos, videos, training methodologies, and platform features are the intellectual property of Venom Soccer Performance and may not be copied, reproduced, or redistributed without our express written permission.

7. Limitation of Liability

Venom Soccer Performance is not liable for:

  • Any injury, loss, or damages incurred during training, events, or use of our services

  • Interruptions or delays in service due to technical issues or third-party platforms

You acknowledge that soccer training carries inherent risks and agree to participate at your own risk.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and/or communicated via the app. Continued use of the service constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the state of Florida, United States, without regard to conflict of law principles.

10. Contact Us

For questions about these Terms, please contact:

📧 Email: info@venomsoccerperformance.com
🌐 Website: https://www.venomsoccerperformance.com

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